Still photography, without flash, is permitted at the Museum of Fine Arts, Houston, solely for private, noncommercial use, and only in Museum galleries that are devoted to its permanent collections, including The Lillie and Hugh Roy Cullen Sculpture Garden, as well as its house museums, Bayou Bend and Rienzi. Photographs cannot be published, sold, reproduced, transferred, distributed, or otherwise commercially exploited in any manner whatsoever. Photography is not permitted in special exhibitions designated as "No Photography."
Flash photography and tripods (and similar equipment) are not permitted on the Museum's campus.
The Museum reserves the right, in its sole discretion, to withhold and/or withdraw permission to photograph on its premises or to reproduce photographs of objects in its collections. Museum personnel are authorized to enforce all policies and procedures included herein.
For press and other special photography requests, including commercial and educational film projects, please fill out and submit the General Request Form to the MFAH Communications Department during business hours at email@example.com.
Due to crowds and staffing, professional photography is not allowed at Bayou Bend or Rienzi. Additionally, due to copyrights on the works, photography is not allowed inside the MFAH or the Sculpture Garden.
Photography is allowed on the south lawn of the MFAH main campus (this is the area located at the intersection of Montrose Boulevard and Main Street/near the fountain). Interested parties should fill out and submit the Portrait Policy and Release to the MFAH Communications Department during business hours at firstname.lastname@example.org. Please note, because we do not take appointments for photography on the south lawn, be aware that we do maintain this space, and watering, mowing, or any maintenance of the south lawn can occur at any time.
For information about rights and reproductions in connection with photographic images from the Museum's collections, contact the Photographic Services Manager of the MFAH Freed Image Library at (713) 639-7525 or by email at email@example.com.
Requests for outgoing loans from the collection must be received at least six months prior to the opening date of the exhibition. Formal requests on institutional letterhead may be sent to:
Museum of Fine Arts, Houston
P.O. Box 6826
Houston, TX 77265
If you encounter a problem purchasing tickets or a membership, please email firstname.lastname@example.org. Please provide the issue you experienced and specify what you were trying to purchase (ticket or membership).
Film ticket discounts for college students with valid IDs are available in person at the admissions and membership services desks, as well as the Film Box Office.
If you would rather speak to a guest services attendant by phone, please call 713-639-7550 during the following business hours (CST):
|Monday-Wednesday||10:00 a.m. to 5:00 p.m.|
|Thursday-Saturday||10:00 a.m. to 7:00 p.m.|
Should you have questions about items from The MFA Shop Online, please contact:
For assistance with making a tax-deductible donation to the MFAH, for gifts of stock or securities, or for more information about the museum’s annual fund drive, please contact Anissa Cordova, annual fund manager at 713-639-7559 or email@example.com. Business hours are Monday through Friday 9:00 a.m. to 5:00 p.m.
For more information about supporting the MFAH with a donation, please click here
To make an online purchase, please use the following credit cards: American Express, Discover, Mastercard, Visa, or The MFAH Gift Card.
Purchases of museum memberships, membership renewals, exhibition tickets, film tickets, and event tickets are final and cannot be refunded.
Refunds will be made only in the event of museum closures or equipment failure, such as power failures, malfunctions in projection equipment, or similar situations.
Please inspect your order upon delivery. Claims for damaged items must be made within five business days of receipt.
Please contact us at: firstname.lastname@example.org.
We will arrange for a Call Tag to pick up damaged merchandise.
If for any reason you are not satisfied with your purchase from The MFA Shop Online, please return the merchandise by mail within 30 days for an exchange or refund in the form of the original payment. If a receipt is not available at the time of the return, customers will receive a merchandise credit in the form of an MFAH Gift Card.
You may return your item(s) in person to The MFA Shop.
For mail returns, please contact The MFA Shop Online at email@example.com to obtain a Return Authorization Number before mailing your return item(s). When returning a package by mail, we encourage our customers to insure their return package to avoid any delivery issues that may occur en route to the MFAH.
Please read our Damage/Return Instructions carefully (they accompany your shipment, inside the package), before returning items. Please click on this link to obtain the Damage/Return Instructions, if needed.
Please address your return package as noted below:
The Museum of Fine Arts, Houston
ATTN: The MFA Shop Online – Returns
5600 Fannin at Ewing
Houston, TX 77004
1000Museums merchandise must be returned to 1000Museums. See 1000Museums web site for info.
Museum tickets, tickets to exhibitions, and film tickets purchased online may be printed at home and given as a gift.
Gift memberships are available online. Once purchased, a PDF of the gift membership is emailed to the purchaser, who may either:
(1) print out the PDF and give to the gift recipient by hand, or, (2) forward the PDF by email to the gift recipient.
A third option is to let us take care of the gift-giving for you. Gift memberships purchased by phone or in person at the MFAH are mailed to the person of your choice. The recipient will receive by mail an attractive card indicating the membership level and identifying you, the gift giver. Gift memberships may be ordered by phone at 713-639-7550 or onsite at the MFAH during museum hours of operation. Please have the gift recipient’s mailing address and phone number on hand.
For your convenience, confirmation of tickets and gift memberships purchased online may be printed at home from your own printer. Adobe® Reader® is required. Please go here http://get.adobe.com/reader/ for a free download of Adobe® Reader®. Online ticket or membership purchases are not available for will call. See next paragraph for further instructions.
Individuals who purchase new memberships or those who renew a membership online will receive a membership card by mail 4 to 6 weeks from the time of purchase. However, there is no need to wait for a membership card to begin enjoying the MFAH. Entry to the museum is granted to all valid Members who check in at a Membership Services desk located in each lobby of the museum. Please be prepared to share a photo I.D. for entry.
Currently, we offer the following shipping method available: $7.95 Standard Shipping (5-7 business days)
The Texas sales tax of 8.25% will be applied to each shipment.
If you do not want to order online, please contact The MFA Shop at 713-639-7360.
Please contact The MFA Shop at 713-639-7360.
|Tuesday and Wednesday||10:00 a.m. to 5:00 p.m.|
|Thursday||10:00 a.m. to 9:00 p.m.|
|Friday and Saturday||10:00 a.m. to 7:00 p.m.|
|Sunday||12:15 p.m. to 7:00 p.m.|
Closed Thanksgiving Day and Christmas Day
Admission is free on Thursdays, courtesy of Shell Oil Company Foundation.
Children 18 and under receive free general admission on Saturdays and Sundays with any public library card.
Admission is free for MFAH members, children 5 and under and Glassell School students - All students must show ID. Certain exhibitions require tickets.
For group rates available for 10 or more, please contact Group sales by email: firstname.lastname@example.org.