MFAH PRIVACY POLICY

The MFAH is committed to protecting the privacy and personal information of its constituents.

I. Our Commitment to Your Privacy
II. The Information We Collect
III. How We Use the Information You Provide
     A. When You Make a Donation or Purchase a Membership
     B. When You Purchase Tickets or Shop Online
     C. Email Communications
     D. Online Contests
     E. Aggregate Statistics
IV. Privacy Protection of Children
V. Data Security
VI. Cookies
VII. Third-Party Service Providers
VIII. Revisions to the Privacy Policy
IX. Unsubscribe / Opt-Out
X. Updating Your Information and Contacting Us

I. Our Commitment to Your Privacy

The Museum of Fine Arts, Houston respects the privacy and personal information of its constituents. The MFAH has adopted a policy of not sharing with third parties any financial information you provide when purchasing a membership, ticket, item from The MFAH Shop, or making a donation except (1) to the extent required by law, (2) to acknowledge your donation in our publications, (3) to share your name and postal address—but not email address or phone number—with other non-profit organizations or (4) to share your name and postal address—but not your email address or phone number—with other organizations or companies whose products might be of interest to you.
For more information on opting out of these options, please see the "Unsubscribe / Opt-Out" section.

II. The Information We Collect

The MFAH collects identifiable information in order to better fulfill your online orders, facilitate customer service, and inform you of the Museum's products and promotional offers. The types of personal information collected throughout the MFAH's website are: name, shipping and billing addresses, email address, phone number and credit card information.

III. How We Use the Information You Provide

The MFAH understands and respects personal information. This is why when you make an online purchase, make a donation, buy a membership, or purchase tickets we only use your credit card information as needed to process your transaction.

A. When You Make a Donation or Purchase a Membership (online or on-site)

When you join the MFAH family of members or make a donation online or on-site, you will be asked to provide us with the information needed to process your membership or donation transaction and to acknowledge your generous contribution to the MFAH. This information will include your name, billing and mailing addresses, telephone number, email address and credit card information. Your credit card information will not be used for any purpose other than to process your transaction. We retain your personal identification information for our records, however, the MFAH will not share this personal identification information with third-parties, except as set forth in the section above entitled "Our Commitment to Your Privacy".

B. When You Purchase Tickets or Shop Online

When you purchase tickets or shop online, you will be asked to provide personally identifiable information necessary to fulfill the order. This may include your name, billing and shipping addresses, telephone number, email address and credit card number. Your credit card information will not be used for any purpose other than to process your online transaction. We retain your personal identification information (as described in the section entitled "Our Commitment to Your Privacy") for our records and may share your name and postal address—but not your email address or phone number—with other organizations or companies whose products might be of interest to you. If you do not wish to have your personal information shared with third-party organizations, please see the "Unsubscribe/ Opt-out" section.

C. Email Communications

The MFAH regularly sends emails to our members to provide them with previews of upcoming exhibitions and other programs the Museum has to offer. If you do not wish to receive emails from the MFAH, please see the "Unsubscribe / Opt-out" section.

D. Online Contests

Occasionally, the MFAH will offer visitors, members or other patrons the opportunity to participate in online contests. In order to enter, you must provide your name and email address so that we can contact you with contest rules, names of winners and other important information during the contest. We may also request additional information such as your zip code, state of residence, or age / school graduation date.

E. Aggregate Statistics

The MFAH may also compile and provide aggregate statistics about our visitors, customers, sales, traffic patterns and related institutional information to third parties, but these statistics will not include any personally identifying information. We may share the names and postal addresses we receive from members and donors with other nonprofit organizations. If you do not wish to share your personal information with other nonprofit organizations, please see the "Unsubscribe/ Opt-out" section.

IV. Privacy Protection of Children

The MFAH takes special care in protecting the privacy of children. For this reason, we do not knowingly collect personal information from children under the age of thirteen (13).

V. Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We utilize SSL (Secure Socket Layer) technology, which encrypts our visitor's credit card numbers, names and addresses. This website is also a GoDaddy Secure Site, and all aspects of the institution are PCI DSS (Payment Card Industry Data Security Standard) compliant, which ensures security and protection of sensitive customer credit card information.

VI. Cookies

The MFAH website utilizes "cookies", which are small data files that are automatically sent to your browser from a Web server and stored on your computer's hard drive. They do not contain any personally identifiable information about you and are generally used to gather information in order to analyze the MFAH website's activity and traffic. This measure is intended to improve our website content and navigation. You have the option to set your browser so that it does not accept cookies. Most areas of the MFAH website will function without cookies, however, if you wish to register, sign in or online shop, cookies are required.

VII. Third Party Service Providers

The MFAH may engage reputable third-party vendors in order to help us better respond to the needs of our constituents. We do require, however, that any third-party vendor maintain the confidentiality and security of all information to which they are provided access, and we restrict these vendors from using the information in an unauthorized manner. The MFAH does not use or share the personally identifiable information provided to us by you in ways unrelated to the ones described above (see section III) without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
VIII. Revisions to the Privacy Policy:
Please take note that the MFAH may revise its privacy policy at anytime and without notice. These changes are effective immediately upon posting on the MFAH website.

IX. Unsubscribe / Opt-Out:

The MFAH respects your preferences as they pertain to institutional use of personally identifiable information. You may opt-out of any of the following MFAH uses of your personally identifiable information:

To opt-out of the above uses, or to unsubscribe to the MFAH email list, please send an email request containing your name and postal address to opt-out@mfah.org

X. Updating Your Information and Contacting Us:

The MFAH strives to maintain accurate records of all of its constituents. In the event that you wish to update information or correct factual errors in your personally identifiable information, please send us a request by email to guestservices@mfah.org. To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections to information maintained by the institution.

Should you have any questions or concerns regarding this privacy policy, please email us at guestservices@mfah.org or call us at 713-639-7550 during the following business hours (CST):

Monday – Wednesday: 10:00 a.m. to 5:00 p.m.
Thursday – Saturday: 10:00 a.m. to 7:00 p.m.
Sunday: 12:15 p.m. to 5:00 p.m.